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faq

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Frequent Questions

What is the duration of recording?

Period of recording is decided by a number of factors that are image resolutions, FPS, Hard disk space and recording setting. As an example,4 cameras on a 2TB HDD are going to be able  to record up to 3-5weeks if the system is about to record on motion recording at 12 FPS and 1080P resolution.

What is the camera’s area of coverage?

The realm of coverage depends on the Lens size that you simply opt for. As an  example, a 2.8mm lens are going to be  able to provides a wide coverage of a hundred and twenty degree where as a 12mm lens can provides a slender angle of twenty five degree. 

What is the average lifespan of CCTV Cameras?

CCTV Cameras typically have a period of 3-5 years. However, we had suggest customers associate in  an upgrading of the camera once  3 years. It will be to make  sure that the image quality and unbroken at pristine condition so it can higher facilitate post event investigation.

Can the camera operate in low light environment?

Yes, all our cameras area unit fitted with twilight vision capabilities. Once the camera senses that the realm is dark, twilight vision mode are going to be activated, serving to users to be able to read the realm even in complete darkness.

What is biometric and body temperature access control?

The new biometric door reader provides face and palm authentication. It  can also forestall the entry of  someone that has an elevated temperature or if they are not sporting a  protecting  mask.

What happens if there is power cut?

Once power is back up the DVR or NVR can power back up. If powercuts are frequent in your space we tend to suggest using an uninterruptable power supply (UPS).

Can i view my camera's from computer or mobile phone?

With the App you will be able to connect to any of our recorders as long as there’s a network association.

Can I backup the footage from a DVR/NVR?

Yes, through the USB port, that is on the rear of the DVR/NVR. For additional details, please be happy to contact us.